CCR AND GENESYS became business partners!

DYNAMIC MANAGED SERVICES (DMS)

DMS are technical support packages that can be used as much as the amount needed in all positions from product analysis to application development to monitoring and service, to support the existing technical staff of the institutions that use GENESYS and Interactive Intelligence.

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EASYCONNECT VIDEO SOLUTION

ININ integration
Audio and screen recording
Video calls are queued as ACD objects
Reporting infrastructure
Video conference structure.

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